Personal Information Protection Policy

At Septique DD, we place great importance on protecting the personal information of our clients, employees, and partners. This policy outlines the principles and measures we have implemented to ensure compliance with Law 25 and to guarantee the confidentiality and security of the data we hold.

1. Scope of the Policy

This policy applies to all personal information that we collect, use, disclose, and retain as part of our activities.
It covers data from clients, employees, suppliers, and visitors to our website.

2. Person in Charge of Personal Data Protection

Name: Jonathan L. Régnière
Title: Co-owner and Person in Charge of Personal Data Protection
Email: info@septiquedd.ca
Phone: 819 790-9611

This person ensures the implementation of this policy and acts as the contact person for any questions or requests related to personal information.

3. Collection and Use of Information

We only collect the information necessary for our operations, including:

Service management (installation, maintenance, and septic tank pumping).
Booking and invoicing.
Recruitment and employee management.
Communication with our clients and partners.

This information is used solely for the purposes for which it was collected.

4. Retention and Destruction

Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal and tax obligations. When this data is no longer needed, it is securely destroyed or anonymized.

5. Security Measures

Septique DD implements technical, administrative, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, or alteration. This includes the use of secure connections (HTTPS), internal access controls, and regular backups.

6. Disclosure to Third Parties

We do not disclose your personal information without your consent, except when required by law.
Some information may be shared with service providers (online payments, hosting, technology partners) who are required to maintain confidentiality and use this data only for agreed-upon purposes.

7. Rights of Individuals

In accordance with Law 25, any person whose personal information we hold has the following rights:

Access to their personal information.
Correction of inaccurate or incomplete data.
Deletion of their information when permitted by law.
Portability of their information in a technological format.
Withdrawal of their consent to the use of their data.

Any request may be sent to the person in charge of personal data protection (see section 2).

8. Management of Privacy Incidents

In the event of a privacy incident (loss, unauthorized access, accidental disclosure), Septique DD undertakes to:

Quickly take measures to reduce the risk of harm.
Notify affected persons if the incident presents a serious risk.
Notify the Commission d’accès à l’information du Québec (CAI), in accordance with Law 25.

9. Policy Updates

This policy may be revised to reflect changes in our practices or regulations.

Any significant modification will be communicated transparently.