Privacy Policy
At Septique DD, protecting your privacy is essential. We want to clearly and transparently inform you about how we collect, use, retain, and protect your personal information when you use our website and forms. By using this site, you agree to this policy.
1. Definition of Personal Information
“Personal information” means any information that can identify you directly or indirectly (for example: name, physical address, email address, phone number, IP address, location information, or any other identifier).
2. Data Collected and Purposes
We only collect information that you voluntarily provide to us or that is necessary for the proper functioning of our services, including:
- Contact form: respond to your requests for information, quotes, or appointments.
- Service or intervention form: schedule a visit, confirm a service address, ensure administrative follow-up.
- Career form: review your application and contact you as part of a recruitment process.
- Newsletter (if applicable): send you updates, promotions, or relevant content, with your explicit consent.
- Analytics tools (e.g., Google Analytics): measure and improve site performance, understand how users interact with our pages (aggregated and anonymized data).
The information is used only for the purposes for which it was collected, unless further consent is obtained from you or as required by law.
3. Consent
Your consent is required before any collection. It is obtained, as applicable, through a checkbox, a form, or an explicit action. You may withdraw your consent at any time by contacting us at the address below. However, withdrawing consent may limit access to certain services.
4. Cookies and Similar Technologies
We use cookies to:
- Facilitate navigation and remember certain preferences,
- Ensure session security,
- Produce statistics to improve the user experience.
You can disable cookies in your browser settings. Some features may then be limited.
5. Data Sharing
We do not sell or trade your personal information. However, trusted third parties may have access to it solely to provide essential services, under contractual confidentiality obligations, for example:
- Web and email hosting: operation and maintenance of the site and emails.
- Analytics tools: anonymized statistics.
- Payment platforms (if applicable): processing of online transactions.
We do not transfer information outside Quebec without adequate protections.
6. Security and Retention
We apply reasonable technical and organizational measures to protect your personal information: HTTPS connection, restricted access controls, secure backups, and protected servers.
Information is kept only for as long as necessary for the intended purposes, then securely deleted or anonymized.
7. Your Rights
Under Law 25, you have the following rights:
- Access to your personal information;
- Correction of inaccurate or incomplete data;
- Withdrawal of consent;
- Deletion or limitation of processing;
- Data portability (when applicable).
You may also file a complaint with the Commission d’accès à l’information du Québec (CAI) if you believe your rights are not being respected.
8. Privacy Officer
For any questions or to exercise your rights:
Jonathan L. Régnière
Co-owner and Privacy Officer
info@septiquedd.com
819 790-9641
55 Industriel Road, Val-des-Monts (Quebec) J8N 0L7
9. Updates
This policy may be updated to reflect changes in our practices or regulations. Any significant modifications will be announced on our website.
Last updated: October 2025